Xpanse COVID-19 Response – Update 1

March 24th, 2020

Dear valued customers, suppliers and general public,

Further to our original post on March 16th, Xpanse has continued to actively monitor the ongoing effects that COVID-19 is having on our community. As a result of advice from the WA state Government and the Federal Government, Xpanse have moved to Level 2 of our COVID-19 Response Plan which includes a range of increased social distancing measures.

Some of these increased measures include:
• Our workforce has been split into two groups, with alternating work from home/work in office days
• Our staff are no longer using public transport for any type of travel
• All non-essential, in-person meetings and onsite professional service engagements have been suspended

We are asking all our customers to support us in our approach by permitting Xpanse engineers to perform service works remotely where ever possible. We continue to support our XITIM managed service customers under these new guidelines, which we can do without interruption.

Xpanse are continuing to actively monitor the situation and will provide further updates as necessary.

Thanks for your continued support and understanding.

Xpanse COVID-19 Response

March 16th, 2020

Dear valued customers, suppliers and general public,

This update is to inform you of what measures Xpanse are taking in light of the rapidly evolving COVID-19 global pandemic.

Xpanse has implemented a multi-tiered COVID-19 Response Plan to assess and mitigate the risk this virus poses to ourselves and our customers. We are in active discussions with our suppliers and distributors to ensure that any potential supply chain issues are identified as early as possible. As of March 16th, all our suppliers and distributors are confident that their supply chain will not be affected in the near future, and we are continuing to actively engage with them to understand any changes as they come to light.

Internally, Xpanse have adopted social distancing and personal hygiene protocols and are prepared for increased isolation requirements including working from home, based on the advice of Government and Health Department officials. As of March 16th, all non-essential in-person meetings have been cancelled until further notice.

We appreciate your support and understanding as we work through these challenging times and we encourage you to check back here regularly as the situation evolves.

Xpanse Wins NetApp Platinum Partner of the Year

November 25th, 2019
Platinum Partner Winner

Sydney, Australia – 22 November 2019 – Xpanse was recognised as the winner of Platinum Partner of the Year, at the annual NetApp Australia and New Zealand Partner Awards. The awards recognise the twelve top performing individuals and businesses that have contributed to the outstanding operation of the NetApp partner network in 2019.

In its fifth year, the awards recognise seven partners that have delivered innovative cloud services, demonstrated excellence in service delivery and enabled customers to realise cost efficiencies and productivity through best practice.

As winner of the Platinum Partner category, Xpanse was recognised for its contribution towards providing innovative data management solutions to a diverse range of enterprise, government and resource sector customers.

The awards are judged and decided by a team of NetApp Australia & New Zealand leadership and channel team members.

Xpanse was congratulated by Neville James, Director Channels & Alliances ANZ, NetApp Australia and New Zealand.

“NetApp has a partner first approach and we put our partners at the centre of everything we do, as they play an integral role in the ongoing success of the business. Each year, our partner awards strive to recognise and celebrate their contribution, and we congratulate Xpanse on this year’s win. We continue to be inspired by the dedication to data transformation and innovation amongst our channel ecosystem, and look forward to achieving even more in 2020,” said James.

Below: Xpanse with NetApp CEO George Kurian (centre)

Brock Rhodes and Jay Turner of Xpanse with NetApp CEO George Kurian

Xpanse July 2019 Newsletter

July 2nd, 2019

The latest edition of the Xpanse Newsletter is available online now! In this edition you’ll find a recap of our “Enabling Cloud Data Agility” event and news on NetApp’s C190 entry level all flash solution – plus learn about the features of ONTAP 9.6.

To read our newsletter online, click here.

Xpanse April 2019 Newsletter

April 18th, 2019

The latest edition of the Xpanse Newsletter is available online now! In this edition you can get the latest news on the NetApp/Xpanse Cloud Data Agility Event, The Multicloud Experience and Commvault Glacier Deep Archive Cold Storage Support.

To read our newsletter online, click here.

Xpanse January 2019 Newsletter

January 22nd, 2019

The latest edition of the Xpanse Newsletter is available online now! In this edition you can get the lastest news on NetApp ONTAP 9.5, SaaS Backup for Office 365 and Commvault/NetApp Backup and Recovery Solutions.

To read our newsletter online, click here.

Xpanse July 2018 Newsletter

July 9th, 2018

The latest edition of the Xpanse Newsletter is available online now! In this edition you can get the lastest news on NetApp ONTAP 9.4, NetApp All-Flash Solutions and Riverbed Aternity.

To read our newsletter online, click here.

NetApp Releases Advisory Regarding “Spectre” & “Meltdown”

January 10th, 2018

In response to the recently disclosed “Spectre” & “Meltdown” CPU vulnerabilities, NetApp have released an advisory informing customers how NetApp hardware & software may be affected. Click here for more details.

Christmas 2018 Operating Period

December 4th, 2017

Xpanse will be operating with minimal staff over the Christmas period, starting on December 27th and returning on January 8th. During this time, we will still be contactable at sales@xpanse.com.au for sales enquiries and support@xpanse.com.au for technical enquires. On behalf of everyone at Xpanse, we wish all our customers and vendors a safe and happy Christmas.

Xpanse Completes Massive Datacenter Relocation

November 15th, 2017

Xpanse is pleased to report that it has just completed a massive data centre relocation project for a large oil & gas provider. The project which spanned 8 months saw Xpanse work closely with the client’s PMO in delivering a complete DC relocation including the auditing, pre-patching & testing, relocation and re-installation of storage, compute and core networking infrastructure. Check out our Project Summary for more details.